Clinical Implementation Manager – Orthodontics

This is a fully remote position, open to applicants in Belgium.

📋 Description

• Facilitate the onboarding process for new clients and develop tailored workflows that meet the specific needs of each clinic.

• Provide training for new clients, including clinics and dental teams, on the DentalMonitoring (DM) solutions suite.

• Ensure client retention and assist them in expanding their utilization of DM solutions to fully leverage the advantages of AI technology and the DM dashboard.

• Establish and nurture strong, long-lasting relationships with clients to promote ongoing support for the DentalMonitoring brand and advocate for DM solutions and products.

• Act as the technical intermediary between clients and the DM platform.

• Participate in local trade shows and exhibitions.

• Collaborate and communicate effectively with regional sales managers, customer success managers, and sales representatives to provide an exceptional onboarding experience for clients.

• Motivate doctors and dental clinic staff to embrace new protocols while addressing any concerns regarding the adoption of transitional technologies.

• Offer on-site field support at clinics to train staff and aid in the implementation of DM solutions, which may comprise up to 60% of working time.

⛳️ Requirements

• At least 5 years of experience in dentistry and/or orthodontics, or a related field.

• Strong grasp of consultative and conceptual selling methodologies.

• Extensive experience in consulting, training, and solution implementation.

• Capability to build and maintain partnerships with both internal and external stakeholders.

• Proficient IT skills with a keen interest in emerging technologies.

• Diplomatic approach with strong listening abilities and empathy.

• Ability to influence clients and encourage shifts in their perspectives.

• Excellent prioritization and organizational capabilities.

• Proactive, self-motivated, and curious.

• Strong team player.

• Critical thinker with an innovative mindset.

• Outstanding written communication and analytical abilities.

• Exceptional interpersonal skills and relationship-building capabilities.

• Strong problem-solving skills with the ability to respond quickly and effectively.

• Bilingual in the language pertinent to the territory.

• Advanced proficiency in English, both spoken and written.

🏝️ Benefits

• Swile lunch card.

• Alan health insurance.

• Free share allocation plan (equity awards).

• Hybrid working arrangement available.

• Active Works Council benefits (Urban Sports Club, club-employes.com).

• Internal company events.