Clinical Education Associate – Speech Language Pathology

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• The Clinical Education Associate undertakes various administrative tasks to assist the Clinical Education Department in achieving its objective of providing a successful clinical education experience through the effective and timely selection and placement of student internships, facilitating the transition from classroom to graduation.

• Ensures that all necessary student documentation is both accurate and up-to-date, including health and admission prerequisites.

• Collaborates directly with central functions, faculty, and students to uphold precise clinical site requirements.

• Participates in campus meetings to clarify and disseminate essential materials to students as a follow-up to orientation.

• Informs students about their primary point of contact during their enrollment; addresses questions and clarifies specific requirements for clinical sites and the placement process.

• Composes letters, memos, and other forms of communication for both internal and external audiences.

• Works closely with faculty and students to ensure positive clinical experiences; identifies any student issues and addresses them in a polite, accurate, and timely manner.

• Collaborates directly with clinical education faculty to guarantee successful student clinical experiences.

• Maintains accurate student and site data in CORE and Salesforce.

• Develops and nurtures effective working relationships with clinical site personnel to facilitate student placements; keeps contact with sites to gather information regarding internship opportunities.

• Communicates, coordinates, and confirms with clinical sites regarding internship availability and student placements through email and phone in a timely and professional manner.

• Maintains accurate and confidential student clinical education files in compliance with University, FERPA, and HIPAA regulations.

• Responds to inquiries and questions from site affiliates; addresses concerns courteously, accurately, and in a timely manner.

• Performs duties that align with the University’s core values.

• Maintains databases like CORE/Salesforce as required for all programs.

• Generates and delivers reports as requested by the department head to faculty for the purpose of student placement.

• Proactively and strategically seeks placement opportunities from clinical partners.

• Adheres to and upholds departmental processes and policies regarding the placement process.

• Promotes collaboration and the One University model.

⛳️ Requirements

• High school diploma; an undergraduate degree in healthcare or business is preferred.

• 1-2 years of administrative/customer service experience is required, ideally in post-secondary education or healthcare.

• Experience with database management is essential.

• Accurate data entry skills are a must.

• Strong interpersonal skills, including effective verbal and written communication abilities.

• Capability to work accurately in a highly dynamic environment.

• Ability to manage multiple tasks and prioritize effectively to meet tight deadlines.

• Demonstrates patience and a positive attitude in fostering a supportive learning environment.

• Must be able to work collaboratively as part of a team and interact effectively with colleagues, administrators, faculty members, students, and external stakeholders.

• Familiarity with the needs of students and a diverse student population is important.

• Proficiency in the Microsoft Office suite and Salesforce is required.

🏝️ Benefits

• Work involves operating personal computer equipment for six to eight hours each day.