Clinical Consultant, MCS

This is a fully remote position, open to applicants in California.

📋 Description

• Serve as the primary contact for clinical inquiries from customers within the designated territory.

• Provide training and education to customers on Abbott products using approved educational materials and instructions for use (IFUs).

• Responsible for Heartline and Travel Call duties.

• Attend implant procedures to deliver clinical support in accordance with approved educational materials.

• Engage in strategic planning and execution to enhance clinical outcomes and achieve business objectives within the territory.

• Efficiently manage clinical and process-related issues in the territory, including: monthly reporting, Concur expense submissions, SFA entries, and PEC reporting.

• Foster effective communication and collaboration with the territory team, clinical team, training and education department, marketing, technical support, and management teams.

• Maintain regular communication with the Clinical Manager.

• Ensure awareness of and compliance with Advamed guidelines.

• Pursue active continuing education to remain informed about clinical issues affecting mechanical circulatory support (MCS).

• Assess the clinical and educational needs of customers.

• Create, develop, and implement high-quality educational programs.

• Actively engage in communicating concepts and ideas that enhance customer support and educational initiatives.

• Monitor industry trends to inform marketing about new product directions.

• Contribute input to the strategic and tactical planning processes.

• Provide technical and clinical support to both customers and the sales team.

• Coordinate and assist with training at all centers within an assigned geographical area.

• Maintain customer contact to evaluate clinical and educational needs.

• Assess customer requirements and suggest suitable product modifications.

• Create, manage, and update educational materials.

• Aid in promoting Abbott's products to potential clients in collaboration with the sales team.

• Evaluate product viability and anticipated product enhancements and modifications.

• Complete clinical reports as requested by management and ensure all additional documentation is submitted promptly.

• Safeguard and responsibly manage all company equipment and confidential information.

• Provide support at trade shows as requested by management.

⛳️ Requirements

• Bachelor's Degree in Nursing or another medical discipline; a Graduate Degree is preferred.

• 3-5 years of experience in heart failure or equivalent experience is preferred.

• Background in Nursing, Circulatory Support, or Cardiology is advantageous.

• Experience in Nursing (ICU or CCU), clinical publications, and group presentations is desirable.

• Proficient in computer skills.

• Highly motivated with excellent written and verbal communication abilities, a strong desire to assist others, composure under stress, and strong organizational skills.

• Experience in mechanical circulatory support (MCS) is highly desirable.

🏝️ Benefits

• Opportunities for career development with an international company where you can pursue your dream career.

• Employees may qualify for complimentary medical coverage through our Health Investment Plan (HIP) PPO medical plan in the upcoming calendar year.

• A robust retirement savings plan with significant employer contributions.

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - a convenient and affordable pathway to obtaining a bachelor’s degree.