Clinical Care Nurse Educator

This is a fully remote position, open to applicants in United States.

📋 Description

• Create, strategize, organize, and oversee training for Clinical Care Nurses, care integration team members, and primary care providers.

• Provide education on population health, value-based care, senior care, STARS quality metrics, readmission risk, chronic disease management, medication reconciliation, caregiver burnout, advance care planning, and suicide prevention.

• Integrate EMR and systems training, compliance, policy and procedure, coding and documentation, quality, utilization, customer service, team effectiveness, and communication training as required.

• Conduct training sessions in person across markets and virtually through both live and recorded formats.

• Act as faculty for clinical staff learning journeys and provider onboarding processes.

• Instruct on transitions of care, care plans, 5M geriatric best practices, and motivational interviewing.

• Evaluate medical performance via observation, call monitoring, chart analysis, and data assessment; offer coaching and performance enhancement guidance.

• Create and finalize scorecards to document the quality of Clinical Care Nurse work and share findings with stakeholders.

• Assist preceptors and the preceptor program during onboarding transitions.

• Ensure licensed RNs fulfill competency requirements and assign educational modules, shadowing experiences, and hands-on tasks.

• Work in collaboration with Regional Directors, Program Delivery, Compliance, market teams, and PCO leadership to identify training requirements.

• Represent the organization at recruitment and marketing events as necessary.

• Maintain active clinical practice in the local market for about 10% of the time.

• Interview prospective RN hires as a subject-matter expert.

• Serve as faculty for continuing education sessions or CIT Grand Rounds as required.

• Travel up to 20% for onsite training delivery, role observation, and clinical practice.

⛳️ Requirements

• RN license in the home state.

• Willingness to obtain licensure in additional states as necessary.

• At least five years of experience as a Registered Nurse.

• Familiarity with community health and social service agencies and resources.

• Experience as part of an interprofessional team.

• Background in training and/or development of training content.

• Proficient in Microsoft Office, EMR systems, and Zoom.

• Preferred knowledge of state Medicaid guidelines and application processes.

• Preferred experience working with the geriatric/senior population.

• Preferred experience in care management program management or implementation.

• Preferred knowledge of Salesforce and AthenaOne.

• Preferred knowledge of Team STEPPS evidence-based standards.

• Ability to reside in an existing PCO market.

• Capacity to travel up to 20%, primarily within local and regional markets.

• Minimum home internet speed of 25 Mbps download and 10 Mbps upload.

• Dedicated workspace free from ongoing interruptions to safeguard PHI/HIPAA information.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance plans.

• Generous 401(k) plan with company matching.

• Continuous learning and development opportunities.

• Training programs, certifications, and tuition reimbursement.

• Flexible work arrangements, including remote work options.

• Paid time off.

• Employee Assistance Program.

• Wellness programs, including fitness memberships and wellness challenges.

• Opportunities for volunteer and community engagement.

• Recognition and rewards programs.

• Company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance.

• Internet expense reimbursement for associates residing and working from home in California, Illinois, Montana, or South Dakota.

• Telephone equipment suitable to meet business requirements.