Clinical Assistant I

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver precise technical and clinical information to clients and patients.

• Engage with clients for order-specific details and documentation follow-ups.

• Assist internal teams by addressing or triaging clinical inquiries and requests.

• Oversee and monitor cases throughout laboratory and reporting processes.

• Stay updated on Ambry’s products, policies, protocols, and information technology systems.

• Contribute to internal team projects, including data mining, non-standard protocols, and research and development.

⛳️ Requirements

• Bachelor’s degree or a relevant combination of education and experience.

• Exceptional verbal and written communication abilities.

• Capability to present complex information in a clear and concise manner.

• Experience in multitasking while upholding a high level of attention to detail.

• Proficiency in general computer skills and Google Suite.

• Ability to operate independently as well as collaboratively in a team environment.

• Adaptability regarding job assignments and changes in workflow.

• Strong organizational, time management, prioritization, problem-solving, and troubleshooting skills.

• Experience in the healthcare industry is preferred but not mandatory.

• Customer service experience is preferred but not mandatory.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible Spending Account (FSA).

• Paid sick leave.

• Generous paid time off (PTO) program.

• 401(k) plan.