Clinical Assistant I

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver precise technical and clinical information to clients and patients.

• Follow up and communicate with clients regarding order-specific details and documentation.

• Assist internal teams by addressing or triaging clinical inquiries and requests.

• Monitor and track cases throughout laboratory processes and reporting.

• Maintain personal follow-up lists and engage in team audits.

• Keep up-to-date with Ambry’s products, policies, protocols, and information technology systems.

• Collaborate with internal teams on projects such as data mining, non-standard protocols, and research and development.

⛳️ Requirements

• Bachelor’s degree or a comparable mix of education and experience.

• Exceptional verbal and written communication skills.

• Capability to convey complex information in a clear and concise manner.

• Experience in multitasking while upholding a high level of attention to detail.

• Proficiency in general computing and Google Suite.

• Ability to work autonomously as well as collaboratively in a team environment.

• Adaptability to job assignments and changes in workflow.

• Strong organization, time management, prioritization, problem-solving, and troubleshooting abilities.

• Prior experience in the healthcare sector is preferred but not mandatory.

• Customer service experience is preferred but not essential.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible Spending Account (FSA).

• Paid sick leave.

• Generous paid time off (PTO) program.

• 401k plan.

• Support for accommodations related to disabilities or special needs.

• Drug-free workplace.

• Consideration for second chance employment.