Client Strategy Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the formulation and implementation of strategies for successful pharmaceutical manufacturer program launches and ongoing enhancements.

• Monitor critical milestones, proactively recognize risks, and contribute to achieving successful client outcomes.

• Collaborate with clients on their daily requirements and transform client objectives into actionable steps for PHIL.

• Evaluate program performance against essential success metrics.

• Create reports and dashboards, detect trends and opportunities, and formulate actionable recommendations.

• Discover opportunities for enhancing program rules, prescriber involvement, and patient experiences.

• Act as a reliable daily contact for clients concerning program performance, goal alignment, and areas for improvement.

• Collaborate with client success, product, operations, and external client representatives to resolve issues and manage pushback.

• Assist in ensuring program data quality, integrity, and accessibility.

• Identify enhancements for reporting, tools, operational processes, and overall efficiency.

⛳️ Requirements

• Bachelor's degree in Business, Healthcare Management, Finance, Economics, Statistics, or a related discipline (or equivalent experience).

• 3–7 years of experience in a client-facing, consulting, analytics, business strategy, or startup operations position.

• Experience ideally within healthcare, life sciences, or pharmaceutical sectors.

• Strong analytical abilities and meticulous attention to detail.

• Proficiency with business intelligence and data visualization tools such as Looker, Tableau, Power BI, or similar is preferred.

• Data-driven approach and capability to convert data into clear, actionable insights.

• Resourceful problem-solving abilities and comfort with ambiguity.

• Demonstrated ability to achieve results through direct execution and by influencing cross-functional partners.

• Exceptional communication skills with the ability to foster client relationships and align both internal and external stakeholders.

• Authorized to work in the United States without sponsorship.

🏝️ Benefits

• Ground-floor opportunity with one of the fastest-growing startups in health-tech.

• Fully remote working environment.

• Competitive compensation (commensurate with experience).

• Comprehensive benefits, including medical, dental, and vision.

• 401(k) contribution opportunity.