Claims Representative, Auto

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Evaluate and process auto and transportation claims at low to mid-level complexity.

• Handles claims related to auto property damage and minor injuries; assesses damages, issues payments, and ensures that claim files are accurately documented and correctly coded in accordance with the policy.

• Develops and upholds action plans to comply with state-mandated contract deadlines while facilitating prompt and appropriate resolution of files.

• Identifies and seeks subrogation opportunities; secures and manages salvage disposal.

• Communicates the status of claims processing and actions with the insured, client, and agents or brokers when necessary.

• Maintains professional relations with clients.

• Conducts coverage, liability, and damage evaluations for all claims assignments.

• Performs other assigned tasks as needed.

• Contributes to the organization's quality program(s).

⛳️ Requirements

• A bachelor's degree from an accredited college or university is preferred.

• Must obtain and maintain the State adjusting licenses required for the role.

• Familiarity with personal and commercial lines policies and endorsements is necessary.

• Ability to review and evaluate Property Damage estimates, total loss assessments, and related expenses to effectively negotiate first and third-party claims.

• Knowledge of total loss processing, State salvage forms, and title requirements is preferred.

• Exceptional oral and written communication skills, including presentation capabilities.

• Proficient with PCs, including Microsoft Office applications.

• Strong analytical and interpretive abilities.

• Excellent organizational skills.

• Good interpersonal skills.

• Ability to collaborate effectively within a team environment.

• Capability to meet or exceed service expectations.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• 401k plan with matching contributions.

• Paid Time Off (PTO).

• Disability and life insurance.

• Employee assistance programs.

• Flexible spending or health savings accounts.

• Additional voluntary benefits available.