Cash Applications Specialist I

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Accurately and promptly process customer payments from various sources such as checks, ACH, wires, credit cards, and electronic remittance files.

• Investigate and resolve routine unapplied and misapplied cash transactions by examining customer accounts, invoices, and payment details.

• Review remittance documentation and supporting materials to ensure correct payment allocation.

• Look into payments that lack complete or missing remittance information and escalate complex issues as necessary.

• Carry out daily reconciliation tasks to verify that payments are accurately aligned with supporting documentation.

• Submit and monitor routine adjustment requests that require account reconciliation.

• Keep precise transaction records within ERP and cash application systems.

• Address internal inquiries from Billing, Collections, Finance, and other business partners while adhering to established service level expectations.

• Reach out to internal and external customers for additional information to facilitate timely payment applications.

• Adhere to established SOX controls and accounting policies related to cash application activities.

• Satisfy assigned productivity, quality, and accuracy benchmarks.

• Assist with month-end close activities and meet designated cash application deadlines.

• Identify opportunities to enhance processes and minimize manual tasks.

• Provide backup support to team members when necessary.

⛳️ Requirements

• Minimum of 1 year of experience in cash application, accounts receivable, accounting operations, or a related financial processing role.

• Basic understanding of accounts receivable principles, including payments, invoices, credits, and debits.

• Strong attention to detail and accuracy in processing transactions.

• Ability to investigate discrepancies and determine suitable resolutions.

• Basic proficiency in Microsoft Excel (including sorting, filtering, and formulas).

• Excellent written and verbal communication skills.

• Capability to manage multiple priorities in a fast-paced, deadline-oriented environment.

• Willingness to learn various financial systems and business processes.

• Understanding of internal controls and compliance requirements.

• Familiarity with ERP systems such as Oracle Cloud Fusion, Microsoft Great Plains, Bill.com, or similar financial platforms.

• Experience working in healthcare, technology, or high-volume transaction environments.

• Knowledge of bank portals and electronic payment processing.

• Associate or Bachelor’s degree in Accounting, Finance, or a related field.

• Exposure to process improvement initiatives.

🏝️ Benefits

• Competitive salary

• Flexible working hours

• Professional development budget

• Home office setup allowance

• Global team events