Case Manager

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Investigation Support: Assist case managers in gathering and organizing investigative documents, such as SR1, SR19, EAMS checks, witness statements, and photographs from accident scenes.

• Coordination of Client Appointments: Help schedule medical appointments for clients and follow up to ensure timely evaluations.

• Management of Traffic Collision Reports: Request and track the status of Traffic Collision Reports.

• Drafting Correspondence: Prepare and send letters and various correspondence related to case development and client communication.

• Verification of Bills: Confirm relevant expenses, including statutory liens, medical bills, and pre-settlement funding obligations.

• Communication within the Team: Ensure effective communication with supervising attorneys and case managers.

⛳️ Requirements

• Proficient in advanced English, both written and spoken.

• Prior experience in administrative support, legal assistance, case management, customer service, or operations.

• Strong attention to detail with the capacity to manage multiple tasks simultaneously.

• Excellent organizational, follow-up, and documentation abilities.

• Strong writing skills necessary for drafting correspondence.

• Capability to work independently in a remote setting.

• Comfortable with follow-ups via phone, email, and fax.

• Must be available to work 8 hours each day, typically from 9:00 AM to 5:00 PM PST.

🏝️ Benefits

• Fully remote position for professionals based in LATAM.

• Long-term, indefinite contractor role.

• Full-time working schedule.

• Opportunity to contribute to a growing legal team.

• Exposure to U.S. personal injury law and case management procedures.