Care Transitions Care Manager – Southern Region

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver in-reach and transition care management to individuals in institutional, congregate, or facility-based environments, such as hospitals and inpatient units.

• Inform members, families, and guardians about integrated community-based care and the services available to them.

• Facilitate access to physical, behavioral, social, and community resources.

• Provide complex care management in accordance with NCQA and necessary accreditation standards.

• Create comprehensive care plans using nationally recognized evidence-based and evidence-informed standards.

• Offer guidance and oversight to providers concerning social determinants, medical, and other member needs.

• Identify, document, and work to mitigate barriers to relocation to integrated community environments.

• Involve members in State Psychiatric Hospitals and ACHs regarding permanent supportive housing and community resources.

• Complete necessary documentation, paperwork, and software platform tasks within specified timeframes.

• Collaborate with an interdisciplinary team to address Olmstead Settlement and Tailored Plan functions.

• Evaluate and monitor member health and safety, especially during emergencies or adverse weather conditions.

• Travel within the designated catchment area as required.

⛳️ Requirements

• Must possess QP status.

• Must hold a qualifying full license from the NC governing board overseeing Human Services professions, or be a fully licensed RN authorized to practice in North Carolina.

• The licensed RN pathway necessitates four years of full-time experience with the MH/DD/SA population.

• A master’s degree in a human service field plus one year of full-time MH/DD/SA experience, or one year of supervised alcoholism and drug abuse counseling experience.

• A bachelor’s degree in a human service field plus two years of full-time MH/DD/SA experience, or two years of supervised alcoholism and drug abuse counseling experience.

• A bachelor’s degree in a different field plus four years of full-time MH/DD/SA experience, or four years of supervised alcoholism and drug abuse counseling experience.

• Must possess a valid driver’s license.

• Must live within 75 miles of Trillium’s Southern Region, specifically in Lenoir County.

• Must be capable of traveling within the catchment area as necessary.

• Must pass a drug test as a condition of employment.

• Resume must detail employer names, dates of service, average weekly hours, key responsibilities, educational background, and licensure/certification information if applicable.

🏝️ Benefits

• Competitive benefits package.

• Work-from-home opportunities for most positions.

• Flexible work schedules with management approval for select roles.

• Health Insurance with no premium for employee coverage.

• Flexible Spending Accounts.

• 24 days of Paid Time Off (PTO).

• 12 paid holidays in your first year.

• NC Local Government Retirement Pension (defined-benefit plan).

• 401k with 5% employer match and immediate vesting.

• Public Service Loan Forgiveness (PSLF) qualifying employer.

• Quarterly stipend for remote work supplies.