Care Coordinator II

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in care management activities along with designated member teams

• Conduct member outreach through phone calls and home visits

• Record care and service plans, activities, care requirements, and member documentation

• Engage with members to review care plans, outline next steps, provide resources, address inquiries, concerns, and ongoing educational needs

• Coordinate care activities with healthcare professionals, community providers, partners, members, and their caregivers

• Address inquiries, requests, and concerns from members and providers

• Collaborate with care managers, practitioners, and others to ensure service facilitation and continuity of care

• Support service assessments and screenings

• Adhere to contractual, regulatory, and state mandates as well as standards of practice

• Identify member needs and make referrals to Care Managers, community organizations, and Disease Managers

• Provide information on available benefits and resources

• Execute other assigned responsibilities

• Travel around 30%

⛳️ Requirements

• High School diploma or GED is mandatory

• 1–2 years of relevant experience is necessary

• For Arkansas Total Care: A Bachelor's degree in a social science or health-related field is required, or a high school diploma with a minimum of one year of experience in coordinating care for clients with developmental or intellectual disabilities or behavioral health issues

• Must live in Arkansas or in a bordering city

• A valid driver's license is essential

• A child and adult maltreatment check is required prior to hiring and regularly thereafter

• A drug screening is required at the time of hire and periodically thereafter

• Strong background in working with the Developmental Disabilities (DD) population is preferred

• Must reside in or be capable of supporting members throughout Washington, Benton, and Madison counties in Arkansas

• Willingness to travel approximately 30%

🏝️ Benefits

• Competitive salary

• Health insurance coverage

• 401K plans available

• Stock purchase options

• Tuition reimbursement opportunities

• Paid time off along with holidays

• Flexible work arrangements including remote, hybrid, field, or office schedules

• Additional incentive options may be included in the overall compensation package