Care Coordinator II

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist with care management tasks and collaborate with designated member care teams.

• Engage in member outreach via phone calls and home visits.

• Review care plans and service plans, discussing next steps, available resources, questions, concerns, and ongoing education.

• Coordinate care activities with healthcare and community providers, partners, members, and caregivers.

• Address inquiries, requests, and concerns from members and providers pertaining to care plans and service plans.

• Communicate with care managers, practitioners, and others to enhance member services and ensure continuity of care.

• Assist with service assessments and screenings while documenting member care requirements.

• Maintain member records in compliance with state and regulatory standards.

• Recognize needs and refer to Care Managers, community-based organizations, and Disease Managers.

• Educate members about accessible benefits and resources.

• Perform additional assigned tasks and adhere to relevant policies and standards.

⛳️ Requirements

• A High School diploma or GED is required.

• 1–2 years of relevant experience is required.

• For Arkansas Total Care: A Bachelor's degree in a social science or health-related field, or a high school diploma with a minimum of one year of experience coordinating care for clients with developmental or intellectual disabilities or behavioral health needs.

• Candidates must reside in Arkansas or a bordering city.

• A valid driver's license is required.

• A child and adult maltreatment check is mandatory prior to hire and must be repeated periodically.

• A drug screening is required upon hiring and periodically thereafter.

• Willingness to travel 30% of the time is necessary.

• Strong experience working with the Developmental Disabilities population is preferred.

• Must either reside in or be capable of supporting members across St. Francis, Cross, and Crittenden counties in Arkansas.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K and stock purchase options.

• Tuition reimbursement programs.

• Paid time off in addition to holidays.

• Flexible work arrangements, including remote, hybrid, field, or office schedules.

• Additional incentives may be included in the overall compensation package.