Call Center Sales Representative

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Manage customer service and commercial negotiations with clients via phone and WhatsApp, handling both inbound and outbound interactions;

• Oversee leads and execute prospecting efforts, pinpointing potential opportunities for new business;

• Record subscriptions while implementing benefits, campaigns, and discounts in alignment with company policies;

• Maintain, update, and organize commercial data in internal systems and Excel spreadsheets, ensuring the accuracy and reliability of information.

⛳️ Requirements

• Outstanding verbal and written communication abilities;

• Persuasive, resilient, and goal-oriented demeanor;

• Well-organized with a keen attention to detail;

• Fundamental knowledge of Excel;

• Experience in call center sales;

• Reside in Porto Alegre and/or the Metropolitan Region;

• Previous experience selling newspapers is a plus.

🏝️ Benefits

• On-site cafeteria or meal allowance (based on the work model: remote, hybrid, or on-site)

• Health insurance

• Transportation voucher or parking

• Private pension plan

• Profit-sharing program

• Extended maternity and paternity leave

• TotalPass

• Access to Uniglobo, TV Globo’s training platform for affiliates

• GZH digital subscription

• Membership in the Subscriber Club, which provides exclusive discounts and benefits across various categories such as dining and entertainment

• Opportunity to join ARBS (Employee Association of Grupo RBS), offering various partnerships and discounts