Call Center Agent – Full-time (m/f/d)

This is a fully remote position, open to applicants in Germany.

📋 Description

• Engage in daily phone communications with potential customers.

• Provide detailed explanations of services to leads and address their inquiries.

• Extend offers for a complimentary consultation with an expert to prospective clients.

• Assist strategy consultants with various operational tasks.

• Organize appointments for strategy consultants and manage preparation and follow-up activities.

• Perform needs assessments to evaluate the compatibility of leads for collaboration.

⛳️ Requirements

• Capability to adhere to established processes.

• Quick learner demonstrating a high degree of discipline.

• Excellent communication skills with a strong attention to detail.

• Friendly and approachable demeanor.

• Pleasant and engaging voice.

• Clear and error-free written communication skills in German.

• Completed vocational training is advantageous but not mandatory.

• Prior sales experience and knowledge are not necessary.

🏝️ Benefits

• Opportunities for personal development and career progression with annual salary increases.

• Transparent salary framework.

• Performance evaluations based on data-driven metrics.

• Access to a digital training platform.

• Weekly one-on-one coaching and practice sessions.

• Monthly performance reviews for employees.

• Regular feedback with specific suggestions for improvement.

• Clear career progression pathways and advancement opportunities.

• Flexibility to work remotely or in the office.

• Supportive leadership style and a familial work environment.

• Modern workplace culture with a dynamic team atmosphere.

• Fixed working hours from 8:00 to 16:30.

• Access to state-of-the-art Apple devices.

• Complimentary beverages.

• Ongoing training and coaching opportunities.