Business Strategy Director – Services

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Offer subject matter expertise in business strategy related to Salesforce products and services throughout sales and delivery phases.

• Assist in positioning and selling large-scale consulting projects for enterprises.

• Collaborate cross-functionally within Salesforce to define program scope, team structure, value narrative, and pitch.

• Conduct assessments and lead workshops to create future-state operating models and business visions.

• Execute and summarize research on customers, industry trends, and end-user insights.

• Recognize customer needs, expectations, and opportunities driven by user experience.

• Identify improvements in enterprise business processes and operations.

• Create multi-year strategic roadmaps that prioritize investments and align with business goals.

• Support business and technology leaders in adopting innovative digital operating models, governance frameworks, and methodologies.

• Discover future sales opportunities to enhance ongoing customer value.

• Proactively manage engagement strategies and maintain quality as the strategic resource for an account.

• Collaborate with delivery, sales, and architecture leads without direct management.

• Develop strategic use cases, value propositions for change, and assess organizational implications.

• Foster solution and organizational adoption.

• Advance strategy evolution through expedited delivery cycles.

• Establish Business Strategy competency by standardizing methodologies, mentoring colleagues, and enhancing practice-wide capabilities.

⛳️ Requirements

• Over 10 years of experience consulting on enterprise-level technology transformation initiatives, preferably with Fortune 500 organizations.

• Proven ability to function as a senior individual contributor in high-stakes, C-level engagements.

• Extensive expertise in Consumer Goods Retail Execution (REX).

• Experience in integrating physical in-store execution with online/digital channels into a unified Omni Channel strategy is highly preferred.

• Knowledge of Salesforce's Consumer Goods Cloud application.

• Thought leadership experience in Cycle Planning & Territory Design, Retail Execution Management, Store Audits, Order Capture & Management, Merchandising, Promotion/Rebate Management, global Route-to-Market models, and execution strategies including DSD, Van Sales, DMS, and emerging retail AI applications.

• Experience with go-to-market support, including scoping, proposal development, RFP responses, and executive presentations.

• Background in Business Strategy, Enterprise Architecture, Product Management, Agile, Program Governance, Experience Design, Change Management, and/or Value Realization.

• Required knowledge of Salesforce products and solution design experience.

• Strong grasp of key business value drivers and success metrics typical of large enterprises.

• Capability to develop industry points of view, including market trend identification, responses, and solution offerings.

• Proficiency in analyzing and synthesizing information in scenarios where data may be limited or unclear.

• Comfortable presenting to C-suite executives, with strong skills in handling objections.

• Ability to collaborate cross-functionally with Sales, Engagement Leaders, Solution and Technical Architects, Experience Designers, and External Partners.

• Demonstrated ability to lead through influence and expertise rather than formal authority.

• Familiarity with AI capabilities and their responsible application in a consulting environment.

• Degree or equivalent relevant experience is required.

• Capability to work remotely from one of the designated U.S. states.

🏝️ Benefits

• Time off programs.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Mental health support.

• Paid parental leave.

• Life insurance.

• Disability insurance.

• 401(k).

• Employee stock purchasing program.

• Incentive compensation may be available for specific roles.

• Equity opportunities may be available for certain positions.

• Reasonable accommodations during the application or recruitment process.