Business Continuity Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the development, execution, and upkeep of Jamf’s business continuity management program.

• Conduct business impact analyses and risk assessments.

• Aid in the creation and maintenance of business continuity and IT disaster recovery plans.

• Design, coordinate, and lead tabletop exercises.

• Ensure continuity plans are in alignment with crisis management, IT disaster recovery, cyber incident response, and incident management processes.

• Collaborate with IT on disaster recovery planning for essential business functions and company data.

• Assess the disaster recovery resilience of external SaaS vendors.

• Keep audit-ready documentation in line with SOX, GDPR, DORA, NIST, and ISO 27001/27000.

• Organize and implement thorough business continuity testing, document results, identify deficiencies, and supervise corrective measures.

• Offer advice to cost center leaders and cross-functional teams.

• Maintain business continuity documentation and share program communications.

• Prepare regular reports on program status, gaps, risks, metrics, and opportunities for improvement.

• Assist with business continuity training and monitor business interruption events.

• Keep track of global threats, risks, and events, and notify stakeholders as necessary.

• Provide 24/7 escalation and support for global incidents or crises.

• Manage the global emergency notification system.

⛳️ Requirements

• At least 6 years of progressive experience in managing enterprise business continuity, business resilience, crisis management, emergency management, and incident management programs and initiatives.

• Knowledge of security and infrastructure standards and regulations.

• Proven experience in implementing and managing BCPs, BIAs, and continuity deliverables.

• Bachelor's degree in computer science, information technology, a related field, or Business Administration, or equivalent practical experience.

• Preferred experience with cybersecurity frameworks and regulatory compliance, including DORA, NIST, ISO 27701/27000, ISO 22301, and SOX; FedRAMP is a plus.

• Preferred experience with BC/DR planning software and notification systems.

• Preferred experience in emergency management, incident management, and reporting.

• Preferred experience in communicating with executives regarding crisis and continuity responsibilities.

• Strong communication, facilitation, and interpersonal skills.

• Ability to influence and collaborate with cross-functional teams without direct authority.

• Ability to convey business continuity risks and strategies to senior business leaders.

• Capability to manage multiple projects simultaneously and work independently.

• Detail-oriented and analytical, with excellent problem-solving skills.

• Preferred certifications: ABCP, CBCP, MBCP, CBCPI, CISSP, or BCI.

🏝️ Benefits

• Open, flexible culture founded on respect and trust.

• Emphasis on work-life balance.

• Volunteer time off available.

• Inclusive and supportive workplace environment.

• Reasonable accommodations for disabilities or religious beliefs.

• Opportunity to make a significant impact for over 75,000 global customers.

• Empowerment and opportunities for employees to make a difference.

• Support and resources available for personal and professional development.