Bilingual Customer Support – Hebrew, English

This is a fully remote position, open to applicants in Canada.

📋 Description

• Utilize exceptional interpersonal and problem-solving skills to address incoming calls, texts, and emails.

• Provide answers to inquiries, foster relationships, and resolve issues promptly for a streaming account.

⛳️ Requirements

• Proficiency in both Hebrew and English.

• Minimum of one year of experience in customer service.

• Outstanding communication, interpersonal, and problem-solving abilities.

• Capability to learn quickly and perform well under pressure.

• Self-driven, responsible, and focused on achieving goals.

• Basic keyboarding skills on PCs; experience with Microsoft Office (Outlook, Word, Excel).

• Strong skills in problem diagnosis and resolution.

• Experience in technical support and familiarity with CRM applications is advantageous.

🏝️ Benefits

• Competitive hourly rate of $25/hr.

• Comprehensive paid training.

• Medical, dental, and vision insurance.

• 401k retirement plan.

• Generous paid time off policy.

• Additional pay incentives available.

• Monthly recognition and rewards programs.

• Opportunities for internal promotions.

• Employee Assistance Program (EAP) and Health and Wellness initiatives.