Benefits Administration Services Associate IV

This is a fully remote position, open to applicants in India.

📋 Description

• Analyze client plan documentation and translate requirements into precise communication specifications (BRDs).

• Generate and modify participant communications for US benefit plans.

• Create content for various formats including print, email, and web communications (both automated and personalized).

• Ensure that all communications adhere to established style and quality guidelines.

• Collaborate closely with programmers, testers, and subject matter experts to evaluate outputs and resolve issues.

• Assist in production activities and facilitate updates and defect resolution.

• Collaborate with client teams and internal stakeholders as necessary.

⛳️ Requirements

• Excellent written communication and proofreading capabilities.

• Strong analytical and problem-solving skills.

• Ability to juggle multiple tasks simultaneously.

• Comfortable engaging with both technical and client-facing teams.

• Familiarity with TFS or similar project management tools.

🏝️ Benefits

• Health insurance

• Professional development opportunities