Bankruptcy Team Lead Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provides training, develops and updates Policies & Procedures, and reviews control reports to ensure the overall quality and performance of Bankruptcy processes.

• Manages escalated calls from borrowers and attorneys seeking inquiries related to the Bankruptcy Department.

• Collaborates with management on various projects and coordinates efforts with project management and IT regarding bankruptcy processes.

• Oversees litigated and escalated bankruptcy files, offering management recommendations and solutions.

• Conducts both informal and formal training sessions with staff on bankruptcy processes.

• Identifies process gaps within the bankruptcy framework, recommends continuous improvements, and implements solutions approved by management.

• Serves as the “Trainer” within the department, providing training on multiple bankruptcy processes.

• May possess signing authority to execute bankruptcy documents on behalf of the company.

• Receives and processes bankruptcy documents throughout all bankruptcy procedures.

• Creates and orders necessary documents within the bankruptcy process.

• Audits, reviews, and completes the setup of bankruptcy filings, including Motions for Relief, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices, and the Closing process for accuracy and thoroughness, coordinating necessary corrections across any Bankruptcy Chapters.

• Manages documentation or analysis processes for setup bankruptcy filings, Motions for Relief, Proof of Claims, Transfer of Claims, Reaffirmations, Notice of Final Cures, Post-Petition Fee notices, Payment Change Notices, and the Closing process.

• Verifies and researches borrower payment history, resolving payment posting discrepancies (i.e., Ledger Balancing).

• Handles the verification of borrower payment histories and resolves payment posting discrepancies.

• Collects and uploads documents including Assignments of Mortgages, Deeds, Notes, and other required documents for filing actions within bankruptcy.

• Receives and responds to incoming calls from borrowers, bankruptcy attorneys, and other interested parties regarding inquiries about residential mortgage accounts in the bankruptcy process.

• Addresses inquiries from internal departments concerning bankruptcy-related issues, handling highly escalated inquiries.

• Provides management with recommended solutions for bankruptcy agreements or disputes.

• Manages more complex tasks and manually calculates figures for Motions for Relief and Proof of Claim.

• Performs additional duties and special projects as assigned.

⛳️ Requirements

• High school diploma or equivalent work experience; some college education preferred.

• Over five years of experience in a bankruptcy role within the banking, finance, or mortgage industry.

• At least one year of experience in a senior or lead bankruptcy role or project management.

• Intermediate math skills required for calculating Motions for Relief and Proof of Claim figures.

🏝️ Benefits

• Comprehensive healthcare plans for you and your family.

• Additionally, a discretionary 401(k) match of 50% of the first 4% of pay contributed.

• Access to numerous discounts on fitness, restaurants, retail (and more!) through our employee portal.

• Customized training programs designed to help you advance your career.

• Employee referral bonuses, providing the chance to work with friends while earning extra cash.

• Educational Reimbursement.

• The Carrington Charitable Foundation contributes to community causes that align with the interests of Carrington Associates.