B2C Sales Consultant – Telecaller

This is a fully remote position, open to applicants in France.

📋 Description

• Transforming qualified leads: You will follow up with individuals who have previously shown interest in a green energy contract with ilek. Your mission? Close the sale with style.

• Customer retention & loyalty: You serve as the final safeguard in persuading our customers to remain engaged with the ilek experience.

• Guidance & education: You are more than just a salesperson; you are an energy specialist (knowledgeable about the challenges of the energy transition, optimal consumption practices, etc.); that's why we provide two weeks of training at the outset.

• Performance: You uphold a high conversion rate and navigate your performance metrics with skill.

⛳️ Requirements

• You possess previous successful experience in telephone sales.

• You are adept with various software tools, skilled in Google Workspace, and ideally, Notion and Slack.

• You are motivated by challenges and have a commercial mindset: a customer's “no” represents a new challenge for you to tackle!

• You exhibit resilience and do not become disheartened by refusals.

• You possess strong listening, negotiation, and persuasion abilities: you engage actively to enhance your convincing power.

• You demonstrate effective stress and emotional management.

• You are organized and meticulous.

• Preferred: a genuine passion for the energy sector and, more broadly, topics related to ecological transition. It’s simpler to promote what you genuinely believe in!

🏝️ Benefits

• RTT (compensatory time off)

• Comprehensive onboarding and ongoing training opportunities

• Chance to join a purpose-driven, B Corp-certified organization

• A flexible work setting with the possibility of fully remote work from anywhere in France

• 60% employer contribution to Sidecare health insurance

• Discounts on energy bills through ilek team offers

• Swile meal vouchers with a 50% employer contribution