Auto Adjuster I, II, Sr.

This is a fully remote position, open to applicants in Connecticut, +2 more states.

📋 Description

• Conduct investigations to verify the facts surrounding advanced automobile accidents.

• Assess coverage, liability, and damages involved in the claims process.

• Adjust and negotiate claims within established authority limits.

• Provide support for auto claims across the Northeastern region.

• Manage claims from start to finish, including single-file oversight.

• Investigate aspects of coverage, liability, and damages for complex auto claims.

• Review, assess, and negotiate claims related to basic to moderate injuries when applicable.

• Recognize vehicle body parts and assess potential property damage.

• Identify customer needs and deliver suitable customer service.

• Evaluate potential subrogation or fraud issues and determine appropriate response strategies.

• Utilize enhanced experience at the Adjuster II level or transition into specialized roles such as Coverage, Investigation Specialist, Total Loss, Initial Handler, or Extended Handler.

⛳️ Requirements

• Proven experience managing claims from initiation to resolution, including single-file oversight.

• Strong expertise in liability assessment, coverage investigation, and claim evaluation.

• Advanced knowledge of insurance policies, industry standards, and organizational dynamics.

• Capability to independently investigate coverage, liability, and damages with sound judgment.

• Proficient in reviewing, evaluating, and negotiating basic to moderate injury claims when applicable.

• Familiarity with vehicle body parts and potential property damage assessment.

• Excellent customer service skills.

• Ability to identify subrogation or fraud potential and manage it appropriately.

• Applicants residing in Eastern Time Zone states are highly encouraged to apply.

• Candidates must have authorization to work in the United States.

• Individuals currently holding an active insurance license must cancel all existing appointments before onboarding and may not maintain outside appointments during employment.

• Applicants with a resident producer license must formally surrender that license when directed by the licensing team.

• Work-from-home setup necessitates a dedicated, private workspace free from distractions.

• Reliable internet connection with a minimum speed of 50 MB download and 5 MB upload is required.

🏝️ Benefits

• Incentive pay (such as commission, bonus, etc.) may be applicable for the role.

• Comprehensive technology package, including a laptop, monitors, headset, keyboard, and mouse.

• Monthly connectivity reimbursement to assist with internet expenses.

• Equal Opportunity employer.

• Work-from-home arrangement available.