Associate Manager, Clinical Operations

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee performance by maintaining close collaboration with project and functional leadership.

• Ensure that all project documentation and correspondence are thorough and accurate.

• Act as a senior project team member, delivering high-quality work within established timelines.

• Create study-specific status reports for study teams, sponsors, and management.

• Participate in project team meetings as necessary.

• Offer consultation, facilitate the collection of metrics, and formulate action plans to ensure projects remain on schedule and within budget.

• Manage and supervise team operations, including resource allocation, staff assignments, quality assurance, and efficiency in delivery.

• Develop resource plans and track resource requirements as designated.

• Communicate with project teams, sponsors, and management regarding the performance of direct reports.

• Provide technical assistance, training, mentoring, and performance development for team members.

• Conduct quality assessments of deliverables and implement corrective actions when necessary.

• Engage in staff performance evaluations and salary discussions.

• Assist in business development, client networking, public speaking, proposals, and client presentations when relevant.

• Coordinate activities related to clients or accounts as appropriate.

• Advocate for improvements in Parexel and departmental systems and standards.

• Maintain productivity, billability, and manage staff turnover rates.

• Complete administrative responsibilities such as timesheets, training documentation, and travel expense claims.

• Travel as required.

• Foster a positive and results-driven work environment, exemplifying teamwork.

• Exhibit leadership within the department, function, or location.

• Ensure compliance with corporate policies and relevant clinical research standards.

⛳️ Requirements

• Proven ability to lead and inspire direct reports.

• Proficient in the local language and written English.

• Oral proficiency in English is preferred.

• Significant experience in monitoring/data management or equivalent clinical research experience.

• Strong comprehension and knowledge of the clinical trials landscape.

• Interstate travel is anticipated for meetings and assessment visits.

• Possess a degree (preferably in biological science, pharmacy, or a related health discipline) or an equivalent nursing qualification or relevant clinical experience.

• Familiarity with and adherence to applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements, Parexel SOPs, and, where applicable, sponsor SOPs.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Flexible work schedules and opportunities for remote work.

• A collaborative and inclusive work environment.