Assistente de Inteligência de Mídias Sociais

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Monitor comments, mentions, and discussions regarding brands across various social media and digital channels;

• Conduct social listening to identify trends, opportunities, risks, and relevant insights for brand strategies;

• Engage with users as needed, representing the brands with clarity, empathy, and alignment to their tone of voice;

• Organize and prioritize a high volume of simultaneous information while maintaining quality and speed in deliveries;

• Create periodic reports featuring analyses, learnings, and strategic recommendations based on monitored conversations;

• Support brand health management by identifying detractors, crises, spam, and opportunities for community engagement;

• Adhere to administrative routines in the area, including hour logging, OKR completion, and timely report submissions;

• Participate in internal and external meetings, aiding presentations and strategic discussions with clients;

• Utilize Artificial Intelligence tools and monitoring platforms to enhance analyses and processes;

• Collaborate with various departments, contributing to data-driven decisions and consumer behavior insights.

⛳️ Requirements

• Experience in social media monitoring, social listening, or community management;

• Excellent writing and verbal communication skills for public interaction on behalf of brands;

• Analytical ability to transform data and conversations into strategic insights;

• Strong organizational skills and the capacity to manage multiple simultaneous demands;

• Knowledge of major social media platforms and their behaviors (Instagram, Facebook, LinkedIn, TikTok, YouTube, and Kwai);

• Good time management, autonomy, and accountability in deliverables;

• Ability to work in a team, communicate with clients, and operate effectively in a remote environment;

• Curiosity about technology and familiarity with Artificial Intelligence tools such as GPT, Claude, Gemini, and similar.

🏝️ Benefits

• Autonomy in executing services.

• 100% Remote Opportunity.

• Free access to the InquietaMENTE Knowledge Path for your professional development.

• Partnership with Conexa: online platform for mental health and well-being (2 free consultations with psychologists and 2 with nutritionists monthly).

• Partnership with Wellhub (Gympass) to support your physical health.

• 23 paid leave days per year, distributed throughout the year.