This is a fully remote position, open to applicants in United States.

📋 Description

• Regularly assess recorded sales calls and deliver constructive feedback aimed at enhancing representatives' communication skills, empathy, and conversion rates.

• Facilitate individual coaching sessions and conduct team training workshops that emphasize practical call examples rather than theoretical concepts.

• Monitor trends within the team's calls, pinpoint recurring issues, and develop targeted training programs to address these gaps.

• Recognize deficiencies in sales processes, suggest enhancements, and oversee their implementation.

⛳️ Requirements

• A minimum of 3 years of experience in sales team leadership, coaching, or quality assurance, ideally within the health, wellness, or high-ticket sales sectors.

• Proven experience in listening to and evaluating sales calls, translating insights into actionable and specific feedback.

• Proficient in CRM systems, with a strong preference for Go High Level.

• Highly organized to manage QA, coaching, administrative tasks, and scheduling without oversight.

• Capable of holding representatives accountable in a straightforward, equitable, and growth-focused manner.