Assistant General Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Support the General Manager in overseeing the comprehensive Planning, Organizing, Leading, and Controlling functions of the facility.

• Aid the General Manager in managing facility operations and personnel to achieve budgetary, revenue, and customer satisfaction targets.

• Provide direct support to the team while fostering a customer-centric atmosphere.

• Assist the GM in the recruitment, training, and development of staff members.

• Help the GM in handling daily facility operations, staff management, and addressing customer and employee concerns.

• Support the GM in performing audits of the facility to ensure and enforce compliance.

• Establish and nurture customer relationships while managing satisfaction levels.

• Assist the GM in monitoring and guiding facility staff to achieve company metrics.

• Offer direction to the team regarding their responsibilities and objectives.

• Support Title Express operations related to vehicle titles, paperwork, insurance companies, financial institutions, and vehicle owners.

⛳️ Requirements

• At least two years of management experience in a logistics, distribution, or operations setting.

• Demonstrated history of ensuring operational efficiency and meeting corporate objectives at the AGM level or above.

• Capability to resolve intricate problems and challenges.

• Strong analytical abilities to interpret and predict financial budgets.

• Capacity to develop, propose, and execute ongoing process improvement strategies.

• Proven leadership experience and capabilities.

• Exceptional interpersonal skills.

• Strong written and verbal communication skills.

• Excellent customer relations skills and experience.

• A four-year college degree is preferred.

• Proficient in all aspects of Microsoft Office.

• Experience in managing a team of five or more individuals.

• Bilingual proficiency is a plus.

• Valid driver's license required.

🏝️ Benefits

• Medical/Dental/Vision coverage.

• 401k plan with company match.

• Employee Stock Purchase Plan (ESPP).

• Employee Assistance Program (EAP) at no cost to you.

• Paid Vacation and Sick leave.

• Paid Company Holidays.

• Life and AD&D Insurance.

• Employee Discounts.

• A workplace that emphasizes diversity, inclusion, and collaboration.