Asesor de Servicio al Cliente, Bilingüe Francés

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Manage and respond attentively to all incoming and outgoing customer inquiries.

• Deliver exceptional service through active listening.

• Handle customer confidential information with care and discretion.

• Address situations with patience, empathy, and understanding from the initial contact.

• Maintain up-to-date practical knowledge of the clients' products, services, and promotions.

• Accurately document and update records in the required systems.

⛳️ Requirements

• Must have completed high school or equivalent, with availability to work.

• Candidate should possess an Advanced level of French, B2 or B2+.

• Applicant must reside in Bogotá.

• Should be a proactive, responsible, empathetic, and respectful individual.

• Previous work experience is not required.

🏝️ Benefits

• Legal benefits.

• Bonuses.

• Work from home (Waha).

• Paid training from the first day.

• Corporate development programs and career planning.