Application Support Specialist, Document Management System – DMS Administrator

This is a fully remote position, open to applicants in Germany.

📋 Description

• Provide support, configuration, and continuous maintenance for the d.velop DMS environment.

• Analyze system incidents and perform sustainable troubleshooting within the document management system.

• Manage users, roles, and permissions within the DMS.

• Offer technical support and user assistance for inquiries related to document management.

• Integrate the DMS with existing IT systems such as ERP, email, or SAP using interfaces and process chains.

• Execute updates, patches, and optimizations of the system landscape.

• Create and maintain system documentation, process descriptions, and user guides.

• Conduct training sessions and onboarding for users to effectively utilize the document management system.

⛳️ Requirements

• Completed vocational training in IT or a degree in Business Informatics/IT or a comparable qualification.

• Professional experience in administering DMS/ECM systems, preferably with d.velop documents (d.3ecm).

• Fundamental knowledge of Windows Server, SQL databases, and Active Directory.

• A structured and reliable working style complemented by strong problem-solving skills.

• Excellent communication skills for effective interaction with users and IT teams.

• Proficient in German, with very good written and spoken skills.

🏝️ Benefits

• Option for remote work (onboarding in Schortens; subsequent quarterly on-site weeks with the team).

• 30 days of vacation.

• Language training provided through Babbel.

• Holiday and vacation bonuses.

• Employee benefits available through over 1,500 partners.

• Company health insurance with an annual health budget of €300.

• Bike leasing options via BusinessBike.

• Engaging company and team events.