Application Specialist – D365 Field Service, Power Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Configure and manage D365 Field Service and Power Platform components.

• Convert business requirements into effective functional solutions.

• Assist in the implementation, testing, and rollout processes.

• Provide support following go-live and ensure system stabilization.

• Serve as a tier 2/3 escalation point for Helpdesk issues.

• Address client-facing platform challenges via Project Managers.

• Collaborate with Product and Engineering teams effectively.

• Conduct training and onboarding sessions for users.

• Alleviate the workload on engineering, enhance platform support, boost user adoption, and guarantee sustainable long-term success of the platform.

⛳️ Requirements

• Proficient in Dynamics 365 Field Service.

• Familiar with Power Platform, including Power Apps, Power Automate, and Dataverse.

• Solid understanding of the differences between configuration and customization.

• Experience in supporting enterprise applications.

• Excellent troubleshooting and communication skills.

• Preferred: Experience in AEC or environmental consulting.

• Preferred: Background in application support or functional consulting.

• Preferred: Familiarity with mobile workforce or inspections.

• Preferred: Experience collaborating with development teams.

🏝️ Benefits

• Company-subsidized medical and dental benefits.

• Company-paid life insurance, short-term, and long-term disability coverage.

• 401k matching, tuition assistance, and additional perks.

• Opportunities for cross-training and engagement in a variety of projects.

• Performance-based bonuses or other incentives available.

• Annual bonus opportunities for all positions at Apex.

• Flexibility and autonomy to perform at your best.

• Collaborate with the most talented professionals in the industry.