Anti Piracy Engagement Specialist, LATAM

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Manage communications related to software licensing and compliance issues through email, phone, and video calls.

• Evaluate case details, assess the circumstances, and maintain our CRM in an organized and current state.

• Oversee leads and apply your negotiation abilities to effectively address compliance challenges.

• Assist in documenting procedures and generating reports to enhance the team's efficiency.

⛳️ Requirements

• Minimum of 1 year of experience in customer service, sales, or compliance.

• Must be residing in LATAM.

• Proficient in English, both written and verbal.

• Comfortable with Excel/Google Sheets and willing to learn new CRM applications.

• Required to have a reliable laptop/computer, a headset for calls, and a stable internet connection.

• Self-driven, organized, and content working independently in a remote setting.

• Additional consideration for candidates with experience in software licensing or anti-piracy.

• Extra points for prior experience in a B2B environment in Latin America.

🏝️ Benefits

• 100% Remote: Enjoy the convenience of working from home.

• Real Growth: We aim for you to learn and develop, not just work.

• Clear Path: We initiate with a 3-month trial period to ensure mutual compatibility, with the intention of transitioning to a long-term contract.