Analista QA – Líder de Pruebas Funcionales

This is a fully remote position, open to applicants in Colombia.

📋 Description

• You will be responsible for planning, designing, executing, and monitoring the testing strategy for the project, ensuring the quality of delivered functionalities and the proper validation of business processes.

• Analyze functional requirements, user stories, and acceptance criteria.

• Design scenarios and test cases in line with the project's scope.

• Execute functional, comprehensive, regression, end-to-end, and acceptance testing.

• Coordinate testing activities with key users, technical teams, and stakeholders.

• Record, document, and track defects and incidents.

• Generate reports on progress, test coverage, risks, and blockers.

• Ensure traceability between requirements, test cases, evidence, and defects.

• Assist in prioritizing incidents based on their functional impact.

• Participate in functional review sessions, demos, and validations.

• Propose continuous improvements to quality assurance processes.

• Validate processes related to Salesforce Field Service Cloud when applicable.

⛳️ Requirements

• A minimum of 3 years of experience in software quality assurance, functional testing, and QA.

• Experience with the design and execution of test cases.

• Analysis of user stories and functional requirements.

• Functional, regression, integration, and end-to-end testing.

• Knowledge of SQL for data validation.

• Management and tracking of defects.

• Proficient in Jira, Azure DevOps, Confluence, Trello, or similar tools.

• Documentation of evidence and test results.

• Validation of functional flows and traceability of requirements.

• Desirable

• Experience or knowledge of Salesforce.

• Experience or knowledge of Salesforce Field Service Cloud.

• Understanding of work order processes, resource allocation, field technicians, scheduling, and dispatching.

• Testing integrations between Salesforce and other systems.

• Basic knowledge of Postman and API validation.

• Experience in CRM projects.

• ISTQB, Scrum Foundation, or Salesforce certifications.

• Experience interacting with clients or end-users.

🏝️ Benefits

• A dynamic work environment that fosters professional growth.

• Opportunities for training and skill development.

• Flexible working hours to promote work-life balance.

• Competitive salary and performance-based incentives.