AML & RG Specialist

This is a fully remote position, open to applicants in Malta.

📋 Description

• Carry out AML and Responsible Gaming assessments in accordance with internal policies and regulatory standards.

• Execute KYC, Customer Due Diligence (CDD), and Enhanced Due Diligence (EDD) verifications.

• Track customer transactions and account activities to detect potential risks or suspicious behaviors.

• Analyze customer accounts, investigate cases, and escalate matters as necessary.

• Handle withdrawal requests and payment-related evaluations.

• Support Responsible Gaming interactions and implement account restrictions.

• Keep thorough records and maintain case documentation.

• Engage in effective communication with customers and internal stakeholders.

• Provide occasional email support to customers when needed.

• Assist with operational projects and ongoing process enhancements.

⛳️ Requirements

• 1–3 years of experience in iGaming Operations, AML, Responsible Gaming, or Compliance.

• Strong understanding of KYC, CDD, EDD, and transaction monitoring practices.

• Experience in reviewing customer accounts, payments, and withdrawal requests.

• Excellent analytical abilities with a keen eye for detail.

• Proficient written and verbal communication skills in English.

• Capability to juggle multiple priorities in a dynamic environment.

• High standards of integrity and professionalism when dealing with sensitive data.

• Proficiency in Swedish or experience within the Swedish market will be regarded as a plus.

🏝️ Benefits

• Flexible working arrangements

• Collaborative and supportive working environment

• Ongoing training and professional development

• Exposure to AML, Responsible Gaming, and operational activities

• Competitive salary and opportunities for career advancement