Alcohol & Drug Counselor

This is a fully remote position, open to applicants in North Carolina, +1 more state.

📋 Description

• Provide weekly counseling to members via text-based chat, video calls, and phone calls to track their recovery progress.

• Conduct an initial phone call to onboard users and complete a comprehensive assessment to collect relevant behavioral health history and symptoms.

• Utilize Atlas, Pelago's AI-driven EHR, which automates session documentation, offers real-time evidence-based guidance during calls, and prepares clinical context ahead of each session—allowing you to focus on member care rather than administrative tasks.

• Track member progress and provide therapeutic strategies for managing cravings and temptations.

• Offer support and encouragement to members to help them cultivate and maintain motivation for changing their substance use behaviors.

• Work collaboratively with other departments to ensure an optimal experience for all members and provide constructive feedback to the product development team.

• Maintain good standing with your active license(s)/certification(s).

• Participate in team meetings and/or case discussions as scheduled.

• Assist individuals in transforming their lives and the lives of their families through addiction recovery!

⛳️ Requirements

• Active, unrestricted license in good standing recognized in Michigan or North Carolina:

• Michigan: CADC or CAADC

• North Carolina: LCAS, CSAC, or CADC

• Bachelor’s Degree required.

• Minimum of 2 years of clinical experience providing CBT and/or behavioral support for substance use disorders (tobacco, alcohol, opioids).

• Comfortable working in an AI-enhanced care environment; willing to adopt AI-assisted tools for documentation, member communication, and clinical decision-making.

• Proficient in Motivational Interviewing (MI), Motivational Enhancement Therapy (MET), MAT coordination, and Relapse Prevention strategies.

• Demonstrated ability to collaborate with interdisciplinary healthcare teams (coaches, physicians, nurses).

• Excellent written and verbal communication skills.

• Adaptable to fast-paced environments; capable of prioritizing competing demands.

• Technologically adept; quick to learn new tools and platforms.

• Preferred: Experience with telehealth across multiple time zones and/or in digital health settings.

🏝️ Benefits

• Generous equity package.

• Comprehensive Medical, Dental & Vision coverage.

• 401k Plan.

• Unlimited PTO plus company-wide “Me Time” Days.

• Paid parental leave.

• Flexible remote work environment.

• Annual Learning & Development stipend.

• Wellness Reimbursement Program.

• Substance Use Support available for employees and their family members.