AI Workflow Analyst

This is a fully remote position, open to applicants in Philippines, +2 more states.

📋 Description

• Engage with business stakeholders to comprehend current work methodologies.

• Observe and document operational workflows and business processes.

• Acquire knowledge of company operations across various departments and functions.

• Identify process dependencies, decision-making points, and bottlenecks.

• Develop a comprehensive understanding of information flow within the organization.

• Create intricate workflow maps and process diagrams.

• Construct detailed step-by-step process guides and standard operating procedures (SOPs).

• Capture screenshots and perform system walkthroughs.

• Document software usage, user responsibilities, and business rules.

• Generate clear operational documentation accessible to both technical and non-technical audiences.

• Identify inefficiencies, redundancies, and manual processes.

• Spotlight opportunities for automation and AI integration.

• Prepare recommendations for optimizing workflows.

• Collaborate with internal teams to facilitate upcoming automation initiatives.

• Assist in translating business processes into automation requirements.

• Lead discovery sessions and process evaluations.

• Present findings in a well-structured and professional manner.

• Communicate effectively with business owners, executives, managers, and frontline staff.

• Quickly establish trust while gathering information from a diverse range of stakeholders.

• Simplify complex business operations into actionable insights.

• Produce process maps, workflow diagrams, and operational reports.

• Develop inventories of business processes and system documentation.

• Create executive summaries of findings and recommendations.

• Present documentation and observations to leadership teams.

⛳️ Requirements

• Outstanding spoken and written English communication skills.

• Strong abilities in business communication and comprehension.

• Excellent listening skills with a keen attention to detail.

• Ability to rapidly learn unfamiliar business processes.

• Strong organizational and documentation skills.

• Analytical mindset capable of identifying patterns and inefficiencies.

• Ability to communicate professionally with U.S.-based clients and stakeholders.

• Comfortable working independently while managing multiple projects.

• **Preferred Requirements:**

• Experience in consulting, business analysis, operations, project management, customer success, process improvement, or related areas.

• Experience collaborating with U.S.-based companies or clients.

• Familiarity with process mapping and workflow documentation.

• Experience in creating SOPs, guides, or operational documentation.

• Exposure to AI tools, workflow automation, or business process optimization.

🏝️ Benefits

• Competitive base salary plus performance incentives.

• Opportunities for professional development.

• Paid time off (PTO).