AI Process Consultant

This is a fully remote position, open to applicants in Philippines, +2 more states.

📋 Description

• Engage with business stakeholders to comprehend current work processes.

• Observe and record operational workflows and business procedures.

• Acquire knowledge of company operations across various departments and functions.

• Identify process interdependencies, decision-making points, and bottlenecks.

• Develop a comprehensive understanding of the flow of information within the organization.

• Create intricate workflow maps and process diagrams.

• Construct detailed step-by-step process guides and Standard Operating Procedures (SOPs).

• Capture screenshots and conduct system walkthroughs.

• Document software utilization, user responsibilities, and business regulations.

• Generate clear operational documentation that resonates with both technical and non-technical audiences.

• Recognize inefficiencies, redundancies, and manual processes.

• Identify opportunities for automation and the implementation of AI.

• Formulate recommendations for optimizing workflows.

• Collaborate with internal teams to facilitate upcoming automation initiatives.

• Aid in translating business processes into automation specifications.

• Lead discovery sessions and process evaluations.

• Present findings in an organized and professional format.

• Communicate effectively with business owners, executives, managers, and frontline personnel.

• Quickly establish trust while collecting information from diverse stakeholders.

• Simplify complex business operations into clear, actionable insights.

• Produce process maps, workflow diagrams, and operational reports.

• Develop inventories of business processes and system documentation.

• Compile executive summaries of findings and suggestions.

• Present documentation and observations to leadership teams.

⛳️ Requirements

• Outstanding spoken and written English communication skills.

• Strong business communication and comprehension capabilities.

• Excellent listening skills with a keen attention to detail.

• Ability to swiftly learn unfamiliar business processes.

• Strong organizational and documentation competencies.

• Analytical mindset with the capacity to identify patterns and inefficiencies.

• Ability to professionally communicate with U.S.-based clients and stakeholders.

• Comfortable working independently while managing multiple projects.

• **Preferred Requirements:**

• Experience in consulting, business analysis, operations, project management, customer success, process improvement, or related fields.

• Experience working with U.S.-based companies or clients.

• Familiarity with process mapping and workflow documentation.

• Experience in creating SOPs, guides, or operational documentation.

• Exposure to AI tools, workflow automation, or business process optimization.

🏝️ Benefits

• Competitive base salary along with performance incentives.

• Opportunities for professional development.

• Paid time off (PTO).