Agente de Atención al Cliente, Call Center – Full Time, Turno Tarde

This is a fully remote position, open to applicants in Peru.

📋 Description

• Answer incoming calls from customers utilizing Claro services

• Provide appropriate, timely, and high-quality assistance

• Address inquiries and needs of the customers

• Conduct commercial management during service

• Work from Monday to Sunday with rotating days off and evening shift timings

• Complete a 16-day training program, which includes theoretical induction and practical processes

⛳️ Requirements

• Minimum of 3 months experience in a Call Center

• Certified experience is essential

• Availability to work full-time during evening shifts

• Willingness to work with rotating days off

• Must have a personal PC or laptop

• Operating system must be Windows 10 or 11

• Processor should be a Core i3 of 5th generation or equivalent and above

• Minimum RAM of 8 GB required

• Wired internet connection with a minimum speed of 50 Mbps

• USB headset required

• Camera must be on during training

• Positions available for individuals residing in Lima

🏝️ Benefits

• Training compensation based on campaign conditions

• 100% remote work opportunity after training

• Timely payments

• Bonuses in line with campaign conditions

• Corporate benefits and agreements

• Opportunities for growth within Partner Service

• Agreements in health, education, entertainment, and other services