Advisory Systems Engineer

This is a fully remote position, open to applicants in Utah.

📋 Description

• Proactively engage with customers to showcase Arista products across DC, Campus, Routing, AI, CV, and more, aimed at expanding the account footprint.

• Offer technical support on new opportunities, including conducting Proof of Concept testing at Arista and within customer labs.

• Ensure customers perform operational health checks, compliance evaluations, and automation maturity assessments.

• Assist in the deployment and integration of CloudVision, APIs, and automation toolsets.

• Support customers in establishing workflows for monitoring, telemetry, and provisioning.

• Identify avenues for ongoing improvement within customer environments leveraging Arista’s open, programmable platforms.

• Ensure customers are adopting a Modern Operating model while minimizing their total cost of ownership for infrastructure management.

• Conduct strategic and advanced technical workshops covering topics such as automation, CI/CD, CloudVision, and AVD.

• Assess training needs and offer guidance on training, certification, and skills enhancement for customer teams.

• Create business-focused documentation including success runbooks, solution blueprints, adoption roadmaps, and optimization reports.

• Serve as the primary point of contact for the customer’s Operations team, supporting quarterly business reviews (QBRs), quality of reports (QoRs), and feedback loops.

• Function as a technical liaison between customers, Arista TAC, and engineering, with a focus on proactive solutions.

• Collaborate with SEs (strategy/pre-sales) and PS (execution) teams to ensure comprehensive customer lifecycle support.

• Advocate for Arista PS and align customer needs with PS deliverables.

⛳️ Requirements

• A minimum of 5 years of experience in customer-facing technical positions.

• Proficient in L2/L3 networking, routing (OSPF, BGP, EVPN, VXLAN), and automation ecosystems (EOS, CloudVision, Ansible, Terraform, Python).

• Strong consultative skills with a solid understanding of business; experience connecting technical results to revenue growth.

• Exceptional communication, stakeholder management, and advisory capabilities.

• Arista ACE certification (or a commitment to obtain it within the first 90 days).

• Preferred background in customer-facing consultative roles such as professional services or customer success engineering.

• Knowledge and comprehension of data center, cloud, campus, or routing environments.

🏝️ Benefits

• Health insurance

• 401(k) plan

• Flexible work arrangements

• Professional development opportunities