Administrator on Call PR

This is a fully remote position, open to applicants in Puerto Rico.

📋 Description

• Assists recovery services personnel by managing activities associated with donor assessment and recovery.

• Collaborates closely with the Referral Coordinator (RC) to ensure the highest standards of support and customer service.

• Maintains up-to-date knowledge of all active donors and referrals.

• Offers real-time direction and guidance to staff regarding identification, evaluation, authorization, clinical management, organ allocation, and surgical recovery.

• Participates in review, educational initiatives, and mandatory organizational meetings to facilitate the sharing of best practices.

• Provides regulatory oversight and validation of critical components of the donation process.

⛳️ Requirements

• Bachelor’s degree or an equivalent mix of education, management experience, and/or AOC.

• At least three years of experience as a clinical coordinator in a procurement organization or two years in management and/or AOC.

• Extensive knowledge of human anatomy and medical terminology.

• Strong decision-making skills.

• Exceptional attention to detail.

• Outstanding verbal and written communication abilities, along with excellent customer service skills.

• Capability to thrive in a fast-paced and high-stress environment.

• Proficiency in prioritizing remote work (computer and smartphone) to meet the objectives related to all active donors and referrals, ensuring the needs of all stakeholders are met.

🏝️ Benefits

• COMPANY PAID Medical, Dental, Disability & Life Insurance.

• Generous COMPANY PAID Pension Plan for your Retirement.

• Paid Vacation, Sick Days & Holidays.

• Growth opportunities within a mission-driven, high-impact nonprofit.

• Work with purpose, knowing your efforts directly impact lives.

• Commitment to Diversity, Equity & Inclusion.