Account Consultant II – National Accts

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Integral member of the account management team tasked with driving new business sales, including ancillary products.

• Service, convert, and expand existing accounts by adding additional lines of business and transitioning accounts to managed care.

• Develop and deliver client presentations and meetings, leveraging analyses of current client trends and available plan design options.

• Examine data to suggest modifications and cost-effective designs that integrate medical management programs.

• Respond promptly and proactively to account or broker inquiries via telephone by liaising with the relevant operational areas across the organization.

• Must cultivate strong relationships both internally and externally.

• Resolve complex service issues and address inquiries related to products and benefits.

• Aid in the completion of paperwork associated with prospecting, enrollment, and/or termination of accounts.

• Ensure the accuracy of account profiles and group administration through regular data updates.

• Facilitate and coordinate the timely onboarding of new groups and conversions.

• Analyze inter-departmental issues and propose solutions for resolution.

• Assist in gathering information from groups to complete and verify sales documentation.

• Responsible for handling reporting requests and ensuring data accuracy.

• Perform additional duties as assigned by management.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• Minimum of three (3) years of experience in Group, Life, or Health Insurance is required.

• A valid NJ driver's license is preferred.

• Candidates must hold a New Jersey State Health/Life License or have the capability to obtain one within three (3) months of employment.

• Proficiency in and advanced skills with personal computers and supporting software in a Windows environment, including MS Office products (Word, Excel, PowerPoint) and Lotus Notes, are required.

• Familiarity with Group Health product lines, including Managed Care, is essential.

• Knowledge of Horizon BCBSNJ products and underwriting policies is preferred.

🏝️ Benefits

• Comprehensive health benefits (Medical/Dental/Vision).

• Retirement Plans.

• Generous Paid Time Off (PTO).

• Incentive Plans.

• Wellness Programs.

• Paid Volunteer Time Off.

• Tuition Reimbursement.