UX Writer – B2B Chatbot

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Create clear and concise texts for user flows.

• Design scenarios for the chatbot in collaboration with analysts and developers.

• Configure content using a low-code builder.

• Analyze the clarity and accuracy of the chatbot's responses and adapt the content accordingly.

• Enhance the product's tone and voice.

• Your task is to immerse yourself in the product, understanding all its strengths and weaknesses. Together with the PO, analysts, and developers, you will craft a commercially successful narrative. Additionally, you must be empathetic to the needs and "pain points" of users and strive to address them.

⛳️ Requirements

• At least two years of experience in a similar position within a product or service company.

• A portfolio showcasing UX cases implemented in real products.

• Proficient in the Ukrainian language, including spelling and stylistic norms.

• Capable of independently planning your time and prioritizing tasks.

• Willingness to work within the Scrum framework.

• Genuinely interested in people and enjoys teamwork.

• Quick to learn new information and apply it practically.

• Attentive and detail-oriented.

🏝️ Benefits

• Office or remote work — the choice is yours.

• We provide the opportunity to work from anywhere, and we will equip your workspace.

• Remote onboarding available.

• Performance bonuses for all (annual or quarterly, depending on the role).

• Employee training: numerous internal resources and partner programs, as well as a personal library.

• Health and life insurance for employees, a Wellbeing program, and access to a corporate psychologist.

• Compensation for mobile communication expenses with Kyivstar.