Unity Support Engineer

This is a fully remote position, open to applicants in Poland.

📋 Description

• Conduct monthly reviews of the **Unity SDK release notes** and:

• Identify and highlight **breaking changes** that could affect integration with Django.

• Evaluate the **impact of each release** on the current API contract.

• Execute **reactive compatibility patching** on the Unity client side when:

• SDK updates cause incompatibilities.

• Integration points with the Django backend begin to fail.

• Actively engage in **incident diagnostics** for issues such as:

• Frozen screens or stale content.

• Missing or outdated content updates.

• Unity client not receiving configuration from Django.

• Determine root causes.

• Suggest and implement solutions.

• Collaborate with the backend team and external stakeholders to document known issues and workarounds in runbooks.

⛳️ Requirements

• Demonstrated experience with the **Unity SDK**, including knowledge of:**Release cycles and versioning strategies**Unity **Package Manager** and dependency management**Best practices for upgrading packages without disrupting the project.

• Strong capability to **read, analyze, and modify C# code** within existing Unity projects:**Not required to develop full applications from scratch**Focus on diagnosis, debugging, and targeted patching.

• Comprehensive understanding of how a **Unity standalone application interacts with REST APIs**:**HTTP client usage in Unity**JSON serialization/deserialization**Error handling and retry strategies.

• Experience in configuring and building **Unity standalone targets** for:**Windows** and/or **Linux**.

• Proficiency in **reproducing and diagnosing runtime issues locally** in Unity:**Utilizing logs, breakpoints, and diagnostic tools**Isolating issues related to networking, configuration, or SDK behavior.

• Practical expertise with **Unity plugins and Package Manager**:**Safely updating dependencies**Resolving conflicts and version mismatches.**English proficiency at B2+ level:**Comfortable with technical documentation and runbooks**Able to communicate effectively with clients and stakeholders.

🏝️ Benefits

• We look forward to a successful collaboration.

• Join Our Team!