Travel Customer Support Specialist

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Deliver outstanding customer service to clients organizing their travel plans.

• Aid in researching and arranging travel options such as cruises, vacation packages, tours, and hotel accommodations.

• Address client inquiries and provide valuable travel insights.

• Liaise with travel suppliers to verify reservations and travel specifics.

• Keep precise records of client interactions and bookings.

• Remain updated on travel promotions, supplier news, and destination information.

• Offer support to clients both before and after their travel as necessary.

⛳️ Requirements

• Excellent customer service and communication abilities.

• Capability to work autonomously in a remote setting.

• Proficient with email, online platforms, and basic computer applications.

• Well-organized with a keen eye for detail.

• Positive demeanor and a professional communication style.

• Previous experience in customer service or the travel sector is advantageous but not mandatory.

🏝️ Benefits

• Opportunity for remote work.

• Flexible scheduling options available.

• Access to training and resources within the travel industry.

• Continuous support from a knowledgeable travel team.

• Travel industry perks and discounts from suppliers when available.