Travel Customer Support Specialist

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Deliver outstanding customer service to clients who are planning their travels.

• Assist in researching and coordinating various travel options such as cruises, vacation packages, tours, and hotel accommodations.

• Address client inquiries and provide valuable travel information.

• Liaise with travel suppliers to verify reservations and travel arrangements.

• Keep precise records of client interactions and bookings.

• Stay updated on travel promotions, supplier announcements, and destination details.

• Offer assistance to clients before and after their travels when necessary.

⛳️ Requirements

• Excellent customer service and communication abilities.

• Capability to work independently in a remote setting.

• Proficient in using email, online platforms, and basic computer applications.

• Highly organized with exceptional attention to detail.

• Positive demeanor and professional communication style.

• Prior experience in customer service or travel is advantageous but not mandatory.

🏝️ Benefits

• Opportunity for remote work.

• Flexible scheduling options available.

• Access to training and resources within the travel industry.

• Continuous support from a knowledgeable travel team.

• Travel industry perks and discounts from suppliers when accessible.