Technical Lead III

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provide technical direction for the ServiceNow development team

• Create and improve applications on the ServiceNow platform

• Design and manage workflows and automations utilizing Flow Designer

• Develop APIs and facilitate integrations with both internal and external systems

• Implement customizations and enhancements in ITSM modules

• Address incident resolution and offer ongoing support for existing solutions

• Ensure the technical quality of deliverables and compliance with platform best practices

• Assist the team in tackling complex issues and defining technical solutions

• Engage in architectural discussions and suggest continuous improvements to processes and applications

• Review code and technical documentation, fostering knowledge sharing within the team.

⛳️ Requirements

• Significant experience with development on the ServiceNow platform

• Proven experience in technical leadership of teams or projects

• Advanced understanding of ITSM

• Proficiency with Flow Designer

• Familiarity with IntegrationHub

• Experience with REST and SOAP integrations

• Knowledge of Script Includes

• Understanding of UI Builder

• Proficient in Transform Maps

• Experience with Import Sets

• Preferred: ServiceNow certifications; experience in digital transformation projects; experience with complex integrations and large-scale corporate environments; knowledge of additional ServiceNow modules.

🏝️ Benefits

• Meal allowance or meal voucher

• Discounts on courses, university programs, and language schools

• Stefanini Academy — an online platform offering free, up-to-date courses and certificates

• Mentoring opportunities

• Benefits club for medical consultations and examinations

• Health insurance

• Dental insurance

• Discounts and perks club at leading establishments

• Travel club

• Pet benefit program