Staff Solutions Engineer, Firefox Enterprise

This is a fully remote position, open to applicants in France.

📋 Description

• Collaborate with the Sales team to facilitate strategic enterprise initiatives.

• Lead technical discovery sessions and solution design efforts with customers and partners.

• Conduct workshops with customer stakeholders in areas such as security, infrastructure, IAM, endpoint management, and workplace technology.

• Manage relationships with the technical counterparts of customers throughout and following the sales process.

• Assist customers in assessing Firefox Enterprise across various aspects, including deployment, policy management, identity integration, logging, security controls, and operational suitability.

• Design and assist with pilots, proofs of concept, and implementation plans.

• Provide guidance to customers regarding deployment models, architectural choices, and integration strategies for enterprise environments.

• Confirm interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tools, certificates/PKI, and browser policy frameworks.

• Identify and address technical risks early, including application compatibility, certificate management, deployment complexities, and policy enforcement needs.

• Develop reusable technical resources such as reference architectures, deployment guidelines, validation plans, and technical enablement materials.

• Support and empower partners involved in deployment, integration, and customer success.

• Advocate for Mozilla’s principles of openness, trust, and user agency in every customer engagement.

⛳️ Requirements

• Extensive experience (7+ years) in roles such as Staff Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager.

• Ideally possess in-depth knowledge of the French IT landscape, especially within the public sector, financial services, or critical infrastructure operators (OIVs).

• Strong foundation in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure.

• Hands-on expertise in:

• Windows enterprise deployment

• GPO / MDM / policy management

• Certificates / PKI / TLS / proxies

• SSO / MFA / IdP integrations

• SIEM / DLP / CASB ecosystems

• Kubernetes / Helm for customer-operated environments.

• Experience with pilots, technical assessments, or enterprise deployments in complex customer scenarios.

• Capability to convert intricate regulatory requirements into technical configurations and sales documentation.

• Proficient communication skills with both technical teams and senior stakeholders.

• Comfortable navigating ambiguity and assisting customers in progressing from evaluation to deployment confidently.

• Willing and able to travel within France as necessary for the role, with a preference for candidates based in the Paris metro area.

• Must be prepared to occasionally accommodate collaboration and meetings aligned with U.S. business hours.

• Strong written and verbal communication skills in English.

• Native-level proficiency in French.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Generous retirement contributions with 100% immediate vesting (regardless of personal contributions).

• Quarterly all-company wellness days where everyone takes a collective pause.

• Country-specific holidays plus an additional day off for your birthday.

• One-time home office stipend.

• Annual professional development budget.

• Quarterly well-being stipend.

• Substantial paid parental leave.

• Employee referral bonus program.

• Additional benefits (life/AD&D, disability, EAP, etc. - varies by country).