Solutions Engineer, LATAM

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Collaborate with sales teams and business partners to define solutions for service providers, partners, and end customers.

• Act as an Acronis technology specialist during meetings, conduct demonstrations, and promote products throughout the sales process.

• Interact with customers, partners, and internal teams to organize activities for selling Acronis solutions.

• Evaluate business requirements, market strategies, and policies related to data protection.

• Oversee strategic accounts in partnership with Acronis Account Managers to influence and shape sales strategies.

• Facilitate customer assessments and proof of concept initiatives for Acronis solutions.

• Conduct technical troubleshooting and secure technical victories during the pre-sales phase.

• Present solutions that tackle customer business challenges and serve as a technical consultant.

• Carry out hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.

• Collect technical requirements, create cost-effective solutions, and present them to potential clients.

• Prepare responses to RFIs and RFPs.

• Support the integration of MSPs' RMM platforms with the Acronis Platform and collaborate closely with cross-functional teams.

• Comprehend complex customer needs and devise innovative solutions.

• Provide customer and market insights to Product Management, Engineering, and other Acronis teams.

⛳️ Requirements

• A minimum of 5 years of experience in a related role.

• Proficiency with cloud-based applications such as Microsoft 365 and Google Workspace.

• Experience in designing Backup, Disaster Recovery, and Storage solutions.

• Background in security across one or more of the following areas: - Antivirus / Ransomware Protection - EDR/MDR/XDR - Email Security - Network Security.

• Familiarity with Microsoft Operating Systems (knowledge of Linux or other operating systems is advantageous).

• Capability to articulate both technical and business value propositions.

• Experience in managing customer relationships and sales opportunities.

• Fluent in English.

• Willingness to travel (including internationally).

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Opportunities for professional development.