Solutions Engineer

This is a fully remote position, open to applicants in Egypt.

📋 Description

• Take charge of the complete technical relationship with clients, encompassing onboarding, integrations, MMM setup, configuration of forecasting models, and continuous support.

• Spearhead onboarding scoping by analyzing client marketing channels, revenue streams, and data ecosystems.

• Evaluate incoming data quality, identify gaps early on, and collaborate with clients to address issues prior to any downstream effects.

• Manage the client data pipeline from data ingestion to modeling outputs, proactively identifying and resolving any issues.

• Oversee the technical implementation and integration processes across client systems and marketing platforms.

• Ensure that client data aligns with platform standards and modeling requirements.

• Monitor the accuracy, consistency, and overall reliability of data flow.

• Collaborate with internal engineering teams to address technical challenges and enhance workflows.

• Assist in the sales process by engaging in technical discovery discussions and integration scoping.

• Work alongside the sales team to showcase product value and technical capabilities to potential clients.

• Collaborate across functions with engineering, product, and client teams to facilitate successful implementations and maintain ongoing account success.

• Help bridge the gap between technical and business discussions to ensure stakeholder alignment.

⛳️ Requirements

• 5–8 years of experience in Solutions Engineering, Technical Account Management, Sales Engineering, Implementation, or other similar client-facing technical roles.

• Experience with SaaS platforms, data integrations, or products focused on analytics.

• Experience in supporting enterprise or mid-market client implementations.

• Familiarity with marketing analytics, marketing technology, or media measurement platforms is highly preferred.

• Strong understanding of data flows, integrations, APIs, and technical onboarding processes.

• Ability to evaluate data quality and troubleshoot issues related to technical implementation.

• Excellent communication skills with the capability to engage with both technical and non-technical stakeholders.

• Highly organized with robust project management and client coordination skills.

• Comfortable managing multiple client relationships and priorities concurrently.

• Strong problem-solving mindset with a proactive, solutions-driven approach.

• Ability to work independently in a dynamic, high-growth environment.

🏝️ Benefits

• This is an exciting opportunity to join a fast-growing AI SaaS company.

• Strong ownership, cross-functional exposure, and long-term growth potential.