Solutions Architect

This is a fully remote position, open to applicants in Germany.

📋 Description

• Spearhead the development of customer solutions using Matrix and Element’s technology stack.

• Take ownership of technical delivery from the stages of requirements gathering to deployment.

• Serve as a liaison between customer requirements and Element’s product development roadmap.

• Offer expertise on installation, configuration, scaling, and integration processes.

• Oversee scope, risks, and timelines associated with implementation tasks.

• Assist in enhancing our documentation and internal workflows.

• Provide technical support to Account Executives during the sales process.

• Conduct product demonstrations, architecture evaluations, and in-depth technical discussions.

• Participate in discovery sessions to identify customer challenges.

• Deliver solution sizing, integration advice, and technical validation.

• Contribute to responses for RFPs and formal proposals.

• Keep up-to-date with trends in collaboration and communication technologies.

• Advocate for the interests of potential customers within the organization.

⛳️ Requirements

• Proficient in both German and English (C1+).

• Exceptional communication skills and ability to engage stakeholders effectively.

• Strong knowledge of modern infrastructure, including Linux, Kubernetes, and Helm.

• Practical experience with database technologies (e.g., PostgreSQL, SQL).

• Understanding of directory services and authentication methods (LDAP, AD, OIDC, SSO).

• Experience in technical roles serving enterprise or government clients.

• Familiarity with scripting or programming languages (Python, JS, or similar).

• Knowledge of web technologies and client/server architectures.

• Understanding of Git version control.

• Familiarity with VoIP, E2EE, or decentralized systems (preferred).

• Experience working in or with the German public sector (preferred).

• Contributions to or experience with open-source projects (preferred).

• Possession of German security clearance (SÜ2 or similar) (preferred).

• Knowledge of mobile platforms (iOS, Android) (preferred).

• Familiarity with mobile device management technologies (preferred).

🏝️ Benefits

• 32 days of annual leave (totaling 40 days with bank holidays included).

• Share options available.

• Learning and Development budget provided.

• Access to Plumm, a Wellbeing Platform.

• Home office allowance offered.