Solution Architect

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversees the installation of technical systems, applications, or process designs related to the technology and business process solutions purchased or outsourced by clients.

• A senior team member who assists clients in managing initial access, mapping, transferring data, creating process documentation, and training or coordinating training for client users.

• Addresses complex client issues as they emerge.

• Develops dynamic solutions using Salesforce declarative automation and data integrity tools during the configuration or extension of nCino, while effectively communicating the trade-offs involved.

• Plays a significant role in fit/gap analysis and provides detailed Level of Effort (LOE) for all configuration and customization options based on practical experience or proof of concept (POC).

• Aids in proactively preventing potential downstream issues in design through an in-depth understanding of the nCino data model, intended functionalities, and automation points.

• Capable of resolving non-PDI technical issues.

• Delivers comprehensive solutions for user experience (UX) and application security utilizing nCino and Salesforce tools to ensure optimal performance.

• Comprehends and communicates the value of strategy, Application Programming Interfaces (APIs), and the best practices for versioning, deployment, and release management.

• Has a solid understanding of common integrations, utilized tools, nCino impact, and APIs, with specialization in a specific area.

• Fosters collaboration across teams aimed at providing product configuration that enhances the end-user experience.

• Promotes continuous learning and is adept at defining a personalized continuous learning path that aids in career development.

• Utilizes AI tools and techniques to improve work efficiency and optimize business operations by automating routine tasks to enhance accuracy, save time, and reduce errors.

• Leverages AI-driven insights to refine decision-making processes, enhance customer experiences, and increase team productivity, ensuring that its application provides measurable value, fosters innovation, and encourages smarter working methods.

• Remains updated on advancements in AI to promote continuous learning and scalable growth opportunities.

⛳️ Requirements

• Generally requires at least 8 years of relevant experience/proficiency along with a bachelor's degree;

• Salesforce Administrator certification, or the ability to obtain it within 6 months of employment;

• Salesforce App Builder certification, or the ability to secure it within 12 months of employment;

• Salesforce certifications in Data, Sharing and Visibility, Development Lifecycle and Deployment, or Integration Architect, or the ability to obtain one within 24 months of employment;

• Experience in declarative automation/tooling solutioning;

• Proficient in data management modeling, querying (SQL, SOQL, SOSL), conversion, and integration using commonly used middleware tools in the industry;

• Familiarity with Agile project methodology and/or Enterprise project life cycles and associated tools;

• Experience with Salesforce Financial Services Cloud/Sales Cloud or core Salesforce CRM objects;

• Knowledge of AutoRabit, Copado, SFX;

• Proficient in Smartsheet and Jira;

• Experience with large financial institutions, especially related to Loan Origination/Servicing Systems and Enterprise Architecture frameworks.

🏝️ Benefits

• Equal employment opportunities;

• Reasonable accommodations for individuals with disabilities.