Software Engineer III – Site Reliability

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership and enhance our SLI/SLO and error-budget frameworks.

• Lead incident response efforts and facilitate postmortem analyses.

• Develop and sustain observability across metrics, logs, and traces using Datadog.

• Design and manage resilient, scalable infrastructure leveraging Infrastructure as Code with Terraform.

• Oversee production Kubernetes and container workloads.

• Manage CI/CD pipelines along with secure deployment strategies.

• Maintain the security controls embedded within the delivery pipeline.

• Implement and uphold policy-as-code practices.

• Lead vulnerability triage and remediation service level agreements (SLAs) for findings at both the pipeline and infrastructure levels.

• Collaborate with our Security Engineer and the wider Security & Reliability teams.

• Engage in and enhance the on-call rotation.

• Mentor team members and engineers across the organization on reliability patterns and operational best practices.

⛳️ Requirements

• Minimum of 5 years in site reliability, platform, or infrastructure engineering, demonstrating clear senior-level ownership of production systems.

• Proficient programming skills for automation and tooling in languages such as Go, Python, Typescript, or similar.

• Extensive hands-on experience with a major cloud platform (AWS preferred), Kubernetes, and Infrastructure as Code (Terraform preferred).

• Proven experience in leading incident responses and establishing SLO-driven reliability practices.

• Proficient use of observability tools (Datadog preferred).

• Practical experience in integrating security into CI/CD pipelines, including SAST/DAST/SCA tooling, dependency scanning, or policy-as-code.

• Strong comprehension of cloud security fundamentals.

• Ability to exercise judgment and communicate effectively to raise security or reliability concerns with senior engineers.

• Familiarity with policy-as-code frameworks (especially Kyverno, though tools like OPA/Rego or Conftest are also relevant).

• Experience in regulated or compliance-oriented environments (such as SOC 2, PCI DSS, HIPAA) is a plus.

• Knowledge of chaos engineering or participation in game-day scenarios is advantageous.

• Experience in supporting B2C/mobile backend environments characterized by high traffic, rapid iteration, and stringent reliability requirements is a plus.

🏝️ Benefits

• Healthcare coverage.

• Parental planning support.

• Mental health benefits.

• Annual performance bonus.

• 401(k) plan with matching contributions.

• Responsible time off policy.

• Monthly wellness and technology allowances.